Click the “My Account” icon in the upper right corner of the page, and enter the requested data. Please make sure you provide the correct email address.
After filling out all the fields click on the “Register” button. Within 5 minutes you will receive a letter about the successful registration.
Go to “Account details” in your personal account.Find the “Password change” section.Enter the old password in the “Current Password” field, enter the new password in the “New Password” field, enter repeat it again in the “Confirm New Password” field.Save your changes.
Go to the “Login” page, click “Forgot your password?”.
Enter the email address which you registered your account with. Within a few minutes, a message with a link to reset your password will be sent to your email address.
Delivery time is about 2 weeks from the date when the parcel have been passed to the carrier.
We make every effort to ensure that the expected delivery times are accurate, but sometimes there may be delays due to reasons beyond our control: holidays and high workload of logistics companies, peculiarities of customs clearance of the destination countries, disruption of air traffic between countries, other unforeseen situations.
If you do not receive your order within the expected time, please contact us and we will help you to sort out this issue.
Cancellations and refunds are only available within 48 hours of purchase or if the order status is “Pending”.
After the status’ve been changed you will no longer be able to cancel the order. But you can contact our administration at this email address: orders@bohicare.com.
Indicate “Refund/Cancellation” in the subject of the letter.
If order cancellation is available, you need to click the “Cancel Order” button. Your application will be sent to the administrator.
For receiving international parcels from online stores in some countries, you may need to pay customs duties. Please note that this should be solved by customer independently and paid separately.
Please take into account the customs regulations of your country of residence when ordering.
Bohicare does not test its products on animals. Thanks to advances in modern science, animal testing is no longer necessary to guarantee the safety of a product.
